The year 2020, is about to bring a huge turnover in the trends of digital marketing. Until 2019, we have seen the impact digital marketing had. We are living in a time where marketing technology moves faster and consumer interests and behaviours are hard to predict. Marketers can no longer stick to the older methods. These innovative digital marketing trends are among the top priorities for most business owners in 2020.
You can follow these marketing trends to thrive your business in this age of innovation:
-
- Artificial Intelligence is ‘THE’ thing:
2020 may be the year that a lot of people wake up to the dominance of artificial intelligence (AI). AI is one of the emerging trends in digital marketing. It’s sure to be at the heart of global business and industry in the future – and it’s already taking over many simple jobs.Machine learning and automation will continue to pick up rapid speed. AI will produce analytics and perform complex tasks faster and better than humans.
AI can analyse consumer behaviour and search patterns, and use data from social media platforms and blog posts to help businesses understand how customers find their products and services. - Conversational Marketing is in demand:
The popularity and demand for chatbot have made the reality of modern marketing clear. Conversational marketing facilitates a one-to-one, real-time connection between marketers and customers. One of the popular Conversational marketing trend in 2020 will be the hype and the demand for “Smart Speakers”.
This form of marketing is seen in multiple platforms, which allows brands to meet the customers on their terms. The final goal of Conversational Marketing is to enhance the user experience with a feedback-driven method. This also helps in the increase of engagement and greater chances of customer-loyalty.
- Artificial Intelligence is ‘THE’ thing:

- PPC will become the topic of marketer:
Businesses incorporate data-driven marketing to gain better results. Hence PPC marketers will be forced to either drive their goals through their own strategy. Advertisers can operate pay-per-click (PPC) campaigns to Google’s AI system, which will then optimize their budget to maximize their ROI. This works for various PPC goals, such as CPA (Cost Per acquisition), ROAS (Return on your advertising spends) and Conversion rates. - Personalized marketing is the trick:
If you wish to highlight amongst your competition in 2020, you need to give a more personalized approach to your target audience and incorporate this into your marketing method. The competition never sleeps in digital marketing. Ultimately, you should strive for a user experience that is holistic, multichannel and incomparably personable.
High-quality content marketing plays a major role in personalization marketing. Hence, look out for high-quality and trendy content and try to keep it as personal as you can. - Omnichannel Marketing will be the talk:
Omnichannel marketing was one of the buzzwords of 2019. This strategy is as ripe and relevant as ever in 2020. Omnichannel marketing is the process of marketing across multiple platforms (such as social media, apps, email, and blog) so that the brand can connect with consumers’ touch points. If you adopt omnichannel marketing, you can offer enhanced user experience and a cohesive brand message that drives people to action.
These are a few of the marketing techniques and trends a brand can focus on in order to gain the ultimate goal of profit. Its always advisable to go with the experts. Hence, digital marketing agencies, have started focusing on the nitty-gritty of marketing trends and have started applying the same for their brands.